Who is this course for?
This course is ideally suited to business leaders and line managers. This training provides practical guidance on how to support and manage employees with a neurodivergent condition, so they can thrive in the workplace. Including employer’s legal duties under the Equality Act 2010.

The Business Benefit:
• Provide attendees with practical skills and knowledge to support and manage employees with a neurodivergent condition, so they can thrive in the workplace.
• Understand your legal obligations to make reasonable adjustments for neurodivergent employees.
• Recognise how an organisation’s culture and working practices can be adapted to be neuro inclusive.

Course Content:
• The benefits of a neurodivergent workplace
• Neurodivergent strengths and skills
• Neurodivergent traits, behaviours and challenges
• How to support your employees with:
o Autism/Asperger’s
o ADHD/ADD
o Tourette’s syndrome
o Dyslexia
o Dysgraphia
o Dyspraxia
o Dyscalculia
• How to create a neuro-inclusive workplace
• Stages of disclosure, including undiagnosed and undisclosed neurodivergent conditions
• Your duties under the Equality Act 2010

The post Managing Neurodivergent Employees appeared first on Herefordshire & Worcestershire Chamber of Commerce.

No quality management system can achieve its potential unless it is constantly monitored and audited. An audit is a review (or a check) of the Management System and its compulsory elements. It is a snapshot of the activities that a company undertakes that prove compliance to the standard at the time of the audit.

Course Content
• Brief overview on the management system to be audited
• What is the purpose of an audit?
• How should an audit be approached?
• Maximise the benefits of monitoring so that the procedures are regularly being controlled.
• Find and rectify negative trends and maximise positive trends

The post Internal Auditor Training appeared first on Herefordshire & Worcestershire Chamber of Commerce.

Employers now have a legal duty to take reasonable steps to prevent sexual harassment and create a safe working environment.

Who is this course for?
This half-day course is designed to present an overview of the new legislation and the steps an employer now must take. It is suitable for managers and employees.

The Business Benefits
• An awareness of the legislation and employers’ responsibilities in order to ensure the business is compliant.
• Demonstrates that a proactive approach has been taken by ensuring managers and employees are aware of the provisions of the legislation and what actions must be taken to ensure compliance, thus avoiding the risk of incidents and complaints.

Course Content
• Legislative Responsibilities
• Definition of Sexual Harassment
• Reasonable Steps
• Risk Assessment
• Handling Complaints
• Creating and Maintaining a Positive Culture

The session is designed to be interactive with opportunities for questions from delegates.

The post Sexual Harassment Training – Legislation and Responsibilities appeared first on Herefordshire & Worcestershire Chamber of Commerce.

Due to the length of this course, there is sufficient time for a practical element of the course to be staged, which will enable all delegates not only to identify and select the correct fire extinguishers, but also to use them on an individual basis under the supervision of our trainer. Protective gloves and glasses will be provided, and delegates will only be asked to do this if they wish to.

Who this Course is for?
This Level 2 course, regulated by Ofqual, is ideal for staff who may, as part of company fire procedures, have additional responsibilities for fire safety in the workplace, or simply wish to increase their knowledge of general fire safety procedures.

Course Content
• Regulatory Reform (Fire Safety) Order 2005.
• Legal duties of employers and employees with respect to fire safety in the workplace
• Penalties of not complying
• The common causes of fires in the workplace
• Components of the fire triangle
• The damaging effects of workplace fires
• How to identify hazards during and after a fire
• The characteristics of fire and smoke spread
• Identifying and controlling fire hazards
• How to implement fire control methods
• Fire exits and providing a clear means of escape
• Fire detection and how to raise the alarm confidently
• Managing the evacuation process
• Common firefighting systems
• How to extinguish fires
• The use of portable firefighting equipment including practical hands on experience
• The importance of fire risk assessments and who carries them out
• The stages of a fire risk assessment
• How to carry out fire safety inspections
• Understanding and inspecting fire-fighting equipment and systems
• The important role of a fire marshal including duties and responsibilities

The post Fire Marshal Training appeared first on Herefordshire & Worcestershire Chamber of Commerce.

Who is this course for?
Managers and supervisors with little or no HR background or experience who have acquired HR responsibilities within their role.

Managers and supervisors who are looking to enhance their skills

Course Overview
The day will be a mix of presentation, practical exercises and role play commencing at 9.00 a.m. and finishing at 4 p.m.

It covers 4 areas of HR management which most managers are likely to encounter:

• Recruitment and Selection
• Objectives and Appraisals
• Performance Management
• Absence Management

Course Content
• The importance of a planned recruitment process and structured interviewing
• How to set SMART objectives and conduct an appraisal meeting
• How to approach an under performance issue within your team and how to manage this
• How to recognise when absence is an issue and practical techniques to help you address this

The Business Benefit
Effective people management and leadership is key within any organisation and it is important that managers are given the tools and techniques to help them.

This course will ensure that managers are aware of the importance of “getting it right” to ensure a committed, productive and well-motivated team and to be aware of potential pitfalls which could prove to be costly in the future.

The post HR for the Non-HR Manager appeared first on Herefordshire & Worcestershire Chamber of Commerce.

The workshop will cover recent developments in employment law and future changes. This workshop will provide not only the update position regarding employer’s obligations, but also practical guidance on how to prepare for the forthcoming changes. (Further details TBA nearer the time)

Typical Topics Covered:
• Updates on statutory changes
• Updates in relation to important cases
• Advice on handling grievances
• Working Time Regulations
• Dismissing fairly within the law
• Employment law update – what’s happening in 2024
• Flexible Working
• GDPR update
• Hot topics to include Mental Health, Menopause, Bereavement
• Redundancy
• Settlement Agreements

Who should attend this course?
Any person who needs to be aware of the recent changes to employment law and how it will affect their business.

The post Employment Law Update appeared first on Herefordshire & Worcestershire Chamber of Commerce.

Who is this course for?
This QA Level 3 Award course is suitable for most low-risk employers in meeting their legal obligations for minimum first aid provision in the workplace. It is also suitable for employers with a higher risk who wish to provide appointed persons to support their First Aiders. Upon completion attendees will be issued with a certificate which is valid for 3 years.

Course Content
On completion of training, successful candidates should be able to:
• Understand the role and responsibilities of the first aider; including the use of equipment, recording incidents and actions, and the importance of infection control
• Assessing an incident
• Cardiopulmonary resuscitation and defibrillation
• The recovery position
• Choking and care of airway
• Care of the unconscious person
• Dealing with shock
• Dealing with seizures
• Control of bleeding
• Treatment of minor injuries including burns, scalds, cut, grazes, and bruising

Cost Includes
• Lunch and refreshments
• A certificate for each delegate on completion of the course
• All course materials

Who should attend this course?
As a minimum, a low-risk workplace such as a small office should have a first-aid box and a person appointed to take charge of first-aid arrangements, such as calling the emergency services if necessary. Employers must provide information about first-aid arrangements to their employees.

Workplaces where there are more significant health and safety risks are more likely to need a trained first-aider.

The post Emergency First Aid at Work (one day) appeared first on Herefordshire & Worcestershire Chamber of Commerce.